Massage Therapy Cancellation Policy
Arrive early for scheduled appointment.
Sessions beginning late due to late client will end at appointed time and charged the full price.
15 minutes late for an appointment and your session will have to be rescheduled, or the session will be shortened.
Appointments cancelled in less than 24 hours will be charged for the full amount of the session.
Emergency cancellations are determined at the therapist’s discretion.
Appointments set for use with a gift certificate (or Groupon) that end in NO SHOW or last minute cancellation are considered used and invalid.
No shows will be charged for the full amount of the session.
Appointments rescheduled in less than 4 hours of the session will be charged 50% of that session.
The following policies and procedures are set forth to maintain our high quality of service in a professionally, relaxed atmosphere.
Preparing for your massage:
For your first session, allow an extra fifteen minutes to complete a health history, client consent for treatment form and discuss your needs and concerns
Remove all jewelry to allow practitioner access to your hands, arms and neck.
Use the rest room prior to session to permit greater relaxation.
Inform the therapist of any changes in your health condition, areas that need particular attention or areas that you’d prefer not to have addressed.
You control your massage. Inform the therapist if you’d like more or less pressure, if you prefer the music louder, softer or no music at all or whether you are too warm or too cold. Communication is the key to a successful session.
Be free from the affects of drugs and alcohol.
Appointments may be booked by phone, text, or online for next day or later. Same day appointments are booked at therapists discretion and availability.
Payment in full is expected for all services rendered at time of appointment. Cash, Checks, Mastercard & Visa are accepted ($30 charge on all returned checks). Gift Certificates are available.
The therapist reserves the right to terminate any session or refuse any client.
Sexual harassment and sexual advances are grounds for immediate termination of the session and payment in full is expected.